Job Vacancy Opened at Wananchi Group for Application | How to Apply.
The Wananchi Group Job Recruitment/Vacancies application form, requirements, eligibility, available positions, qualifications needed, application guidelines, application deadline-closing date, and other job updates are published here for free.
Wananchi Group Job Vacancy Application Instruction.
The Wananchi Group recruitment is opened for the below positions available. All Eligible and Interested applicants may apply online for the available vacancies before the recruitment application deadline as published on Kenyapen.com.
NOTE:
- The Wananchi Group jobs recruitment application is totally free of charge
- Don’t send anyone money for this recruitment opportunity.
- Beware of Fraudsters!!!!
- Subscribe to our notification list with your email to receive the Latest Jobs Update.
Details of Wananchi Group Vacancy Positions & How to Apply.
Wananchi is the leading business providing affordable entertainment and connectivity for the rapidly growing middle class in East Africa.
Department:
IT Department
Location:
Gateway Park
Position Reporting to:
IT Manager
Manages Others:
No
Job Purpose / Summary:
Reporting to the IT Manager, the IT Help Desk Assistant will assist in the management of all day-to-day IT issues including LAN related activities, office automation and Business application support for the Wananchi Group Staff.
Key Roles & Responsibilities
- Timely Resolution of Service Desk Requests
- User end LAN support and troubleshooting
- Office application installation and support
- Hardware preventative maintenance and repairs
- System User management
- Process documentation
- System Upgrades
Required Education, Skills & Experience
- Bachelor’s Degree in IT or related field from a recognized university
- At least 1-year relevant experience in a busy environment
- The ideal candidate will have excellent IT skills, including Microsoft Word, Excel, Outlook and Internet.
- The ability to communicate effectively and handle telephone calls proficiently is essential, as is experience of working in an administrative role.
- Ability to deal confidently with a wide range of people in difficult circumstances.
- Should be able to diagnose & solve problems in an efficient manner.
- Demonstrated experience of effective communication with customers via a range of different channels.
- Attention to detail & demonstrated to work under pressure
- Confidence to engage with staff on all levels, self-motivated & capable of working on own initiative as well as part of a small team.
- Good working knowledge of browser technologies. Integrity and personal organization planning skills
Key Performance Indicators
- Response time to helpdesk tickets
- Ticket closure
- Submission of daily/weekly/monthly reports
Method of Application
Submit your CV and Application to recruit@ke.wananchi.com
Use the job title ”IT Help Desk Assistant” as the subject line .
Closing Date : 13 July. 2021
Wananchi Group is an equal opportunity employer and offers competitive remuneration and benefits to the right candidate.
Only short-listed candidates will be contacted.
However, if you have any Feeling regarding the Wananchi Group Jobs Recruitment, Please kindly DROP A COMMENT below and we will respond to it as soon as possible.
Be Social By Sharing this post with Others via!