Tuskys Job Vacancy Application Details

Duty Station: Tuskys Branch

Job Description:

Overall Purpose: Undertake retail and customer service activities within the store in-order to optimize and exceed sales targets, customer satisfaction and profitability.

Key Primary Duties and Responsibilities

• Set Sales targets and cascade KPIs and thereof appraise and monitor staff performance using the KPIs.
• Oversee neat and attractive product display by ensuring maintenance of general cleanliness of the sales Floor, merchandise and shelves at all times.
• Execute all in store promotions to meet set targets.
• Ensure merchandise is appropriately tagged with correct prices and in good quality and in sellable condition;
• Ensure all members of staff are dressed as per the outlined dress code
• Scheduling of daily routines, offs and leaves and assist in training, mentoring and coaching of sales representative.
• Assist in periodical stock taking exercises and analyzing their feedback from customers
• Advises customers by providing information on products.
• Helps customer make selections by building customer confidence; offering suggestions and opinions.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
• Contributes to team effort by accomplishing related results as needed.
• Any other role as assigned by the management.

Persons Specifications

Education Qualification

• Bachelor’s degree in Business Administration or any other related field.
• Diploma in Merchandising or related field.

Experience Requirement

• Minimum 3 years’ experience preferably working in an apparel store.

Key Skills and Competence

• Supervisory skills
• Good communication skills
• Good customer service skills

Duty Station: Branch

Job Description:

Overall Purpose: Responsible for day to day store operations. This includes scheduling, training, supervising employees and assistant manager. In addition responsible for the store profits, and all controllable expenses including labor, inventory levels, cash and inventory shortages.

Primary Duties and Responsibilities

• Build, lead and empower a communicative and effective store team by delegating, coaching and directing team members towards achieving set targets.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
• Promote good customer service and resolve customer complaints, in a timely and professional manner.
• Oversee and manage day to day running of the fresh department
• Follow and enforce all Company Policies and Established Procedures in the store Operations, execute marketing and promotional activities within the store.
• Enforce all Safety and Security Issues and report any and all unsafe conditions.
• Carry out branch security activities as required i.e. open and close the branch outlet on a daily basis; Maintain custody of the branch alarm codes and passwords
• Set KPIs for the team directly supervising.
• Ensure that KPI and targets are cascaded by the Sales coordinators to the rest of the employees.
• Ensure that daily cash reconciliation and intact banking is done.
• Ensure that there is a safe working and shopping environment.
• Ensuring the customer care section runs smoothly and intervene where necessary;
• Any other duty which may be assigned by Management.

Persons Specifications

Education Qualification

• Bachelor’s degree in Business Administration or related field
• Higher National Diploma In Business Management advantage

Professional Qualification

• CPA (K)

Experience Requirement

• Minimum 6 years’ experience in branch operations
• Prior experience in retail would be added advantage.

Key Skills and Competence

• Demonstrate excellent communication, organizational and time management skills.
• Demonstrate leadership and professionalism
• Ability to problem solve and provide actionable and positive feedback
• Ability to work both independently and within a team environment
• Ability to work collaboratively with cross-functional groups
• Flexible and able to work in a fast-paced environment
• Competency using Microsoft Office, navigating the internet, general use of personal computer

Duty Station: Branch

Job Description:

Overall Purpose: The core function of the administrator is to manage branch profitability through enhancement of GP, cost management and growth of branch balance. Supporting this role is inventory management human resources management and risk and compliance enforcement at the Branch.

Primary Duties and Responsibilities

• Enhance and grow branch profitability and balance sheet
• Conduct weekly product margin reviews and action plans.
• Prepare branch administration report on total branch assets, returns and optimization including space utilization indicators.
• Ensure branch expenses are controlled and payments reconciled.
• Ensure efficient management inventory by conducting daily stock count, manage shrinkage within the required standards and ensure optimization of inventory turnover
• Ensure daily Price Change Review at the Point of Sale with preparation of Daily Price Change Checklist
• Costing Deli, bakery and butchery to ensure that they are profitable centers.
• Ensure optimal man-power productivity through proper shift planning and scheduling.
• TA administration and muster roll and payroll administration, leave management and all related issues.
• Effectively communicate training and coaching and succession plan for all managerial positions in the business.
• Establish and manage of performance management system including individual targets and appraisals on a quarterly basis.
• Ensure proper documentation of daily cash banking, reconciliation, generation of accurate statement posting in the system and appropriate documents presented to the relevant department.
• Enforce compliance of all SOPs and other company policies.
• Ensuring all licenses required are valid and displayed.

Persons Specifications

Education Qualification

• Bachelor’s degree in Business Administration or related field

Professional Qualification.

• CPA (K)

Experience Requirement

• Experience of 2-3 years.
• Prior experience in retail would be added advantage.

Key Skills and Competence

• Good communication and multi-tasking skill
• Excellent planning and organization skills
• Attention to detail
• Good interpersonal skills
• Ability to work under minimal supervision

How to Apply